What would happen if patients could visit a doctor at the touch of a button, no waiting, without leaving their home or workplace? Starting this fall, Blue Cross and Blue Shield of Minnesota hopes to find out. The insurance company plans to offer its 10,000 employees and dependents the chance to use a “virtual clinic,” an Internet site that can connect them with a doctor for a live 10-minute consultation for a flat fee. Physical exams, of course, are out of the question. But when the system goes live this fall, doctors throughout Minnesota will be able to use a videocam or instant messaging to diagnose and treat anything from headaches to urinary infections in patients they’ve never met in person. The virtual clinic, which will be formally announced this week, is just a pilot project at this point. Blue Cross officials say they want to work out the bugs before rolling it out to the public.
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